EDIMAEG is very proud of our reputation for quick service and outstanding support. We want your EDIMAEG equipment to meet your needs for many years. If you have any questions regarding service and support of your EDIMAEG equipment, please call our service department at Phone:: (86) 0771-3161151.
Service Procedures: Before returning your EDIMAEG equipment for service, a Return Authorization Number should be obtained from the service department by calling
Phone: (86) 0771-3161151 or e-mail us at
microearonline@vip.sina.com.
Also, when returning equipment for service, fill out a Service Order Form or include a brief description of the problem and return shipping information. Use adequate packaging to prevent shipping damage. If in doubt as to which unit is defective, return both transmitter and receiver, and accessories.
Once equipment has been received for service, a factory technician will evaluate the equipment and provide a quote for the necessary repairs.
Warranty repairs must be done by EDIMAEG. Only factory technicians are authorized to perform warranty service on EDIMAEG products. EDIMAEG will pay for insurance and ground return shipping costs in the United States for all warranty service.
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